Claremont, New Weaste and Seedley

Litter, rubbish and fly-tipping

We want to create great neighbourhoods for our customers and communities, knowing how important it is to keep them clean and free from environmental issues. Our Green Spaces Team works closely with your housing officer and other partners to investigate fly-tipping in your area.

When we find offenders, they may face tenancy action, and if appropriate, be charged for the cost of removing the rubbish. During Salix Homes’ WIN Days, we’ll be organising litter-picking and skip day events in your neighbourhood. If you have an idea to improve your local environment, you can also apply for a Springboard grant to help make it happen.

Rodents

At Salix Homes, we understand the negative impact rodents can have on our residents’ quality of life. They can potentially spread disease, cause property damage, and affect your well-being. To limit the risk of rodents, it’s important for residents to keep both the inside and outside of their homes clean and free from clutter and other debris that might attract rodents.

If you’re dealing with a rodent problem, we’ll visit your home to identify any factors contributing to the issue or areas of the property where rodents may be gaining access. We’ve also recently updated our approach so that if professional treatments are needed to eliminate rodent infestations, we work with pest control agencies to implement the most effective solution.

Noise nuisance

At Salix Homes, we understand the adverse effects of noise nuisance on residents’ quality of life. We acknowledge that most noise reports we receive are related to household noise rather than anti-social behaviour. As a result, we have been collaborating with residents to implement a new approach in addressing noise complaints. This approach focuses on promoting good neighbourly relations, prevention, dispute resolution, and implementing support measures, rather than immediately resorting to enforcement.

However, we acknowledge there are instances where noise is considered anti-social, such as persistent and excessively loud music. In such cases, we will follow our anti-social behaviour process and not hesitate to take enforcement action when necessary.

To support our residents, we will work with professional mediators to find solutions, and we will also invest in additional noise monitoring equipment and other preventive measures.