Your Housing Officer

Alison Fisher

My name is Alison Fisher, and I am your Housing Officer in Lower Broughton.

I used to be part of the community safety team for three years before taking on this role. My job is to help people find and maintain a good home. I love helping people and making our community a better place to live in.

Area: Lower Broughton
Email: northsalfordhousingteam@salixhomes.co.uk

Caroline Boyle

Hi, I’m Caroline, your Housing Officer in Claremont and Weaste.

I graduated with a degree in housing studies in 1991 and I have worked in social housing ever since.  I have a background in general housing management, leasehold and shared ownership management and I have been employed by many housing associations and local authorities in the North West.  Over the years, my roles have varied, and I have seen lots of changes in the social housing sector.

I decided to work in social housing as I wanted to be in a public sector role, where the job is different every day.  I enjoy being out and about, visiting customers and the job satisfaction from achieving a positive result which makes a difference to the life of Salix Homes customers.

Area: Claremont and Weaste
Email: southsalfordhousingteam@salixhomes.co.uk

Cheira O'Byrne-Swithenby

I have been at Salix Homes for 5 years where I started on the customer service team as an advisor. I enjoy the different challenges that come with being a Housing Officer and the diversity of the role as every day is different.

I cover the Swinton area.

Area: Swinton
Email: southsalfordhousingteam@salixhomes.co.uk

Chloe Harris

Hello, my name is Chloe,

I am passionate about ensuring everyone has access to safe and affordable housing, and I work hard daily to make this a reality. If you have any questions or concerns regarding your housing situation, please don’t hesitate to reach out to me. I am here to help in any way that I can.

Area: Ordsall, Langworthy, Islington, Pendleton, Claremont, Weaste, Seedley & Beechfarm.
Email: southsalfordhousingteam@salixhomes.co.uk

Choudary Shafiq

Hi, I’m Choudary.

I’m the Housing Officer for Canon Hussey, Arthur Milwood, Queen Alexandra Court and Broomedge.

I’ve been working in the housing sector since 2001 and I’ve never looked back.

My first role in housing was as a Housing Assistant, and it was a game changer for me, solidifying my career in the field. Since then, I have graduated with a housing degree from Blackburn College.

What thrills me about working in housing is that you never know what to expect; every day is different. It is also great to know that at the end of the day or week, I have gone above and beyond to help the customers.

Area: Central Salford
Email: highrisehousingteam@salixhomes.co.uk

Claire Jeffrey

I feel privileged to work for Salix Homes as a Housing Officer for Greenhaus, Muirhead Court, Artifex, Canon Green Court and Westminster House.

I feel I am part of a place that put the customer first. I feel that everyone should have the right to live in a safe environment and have somewhere to call home. To be a part of this gives me immense job satisfaction and I have met some amazing people doing this role.

A fun fact about me – In my younger years I used to be a dancer and I performed for Prince Charles at the Royal Exchange Theatre!

Area: Trinity / Central Salford
Email: highrisehousingteam@salixhomes.co.uk

Declan Rooney

Hi, I’m Declan, your Housing Officer in South Salford, covering areas such as Claremont, Seedley, Ordsall and Weaste.

I have worked in housing for several years and what I enjoy the most is building a rapport with our customers and being out and about within the community. I look forward to seeing you soon.

Area: Claremont, Seedley, Ordsall and Weaste.
Email: southsalfordhousingteam@salixhomes.co.uk

Ellesse Bell

Hi, I’m Ellesse.

I am the Housing Officer for Kersal, Charlestown, and Duchy. I have recently completed a degree in psychology and have a background in complex care and support roles. More recently, I have been handling tenancy changes across our homes, such as mutual exchanges, sole to joint, joint to sole, and assignments. I also liaise with other landlords and assist customers.

I enjoy the fact that every day is different, and I have the opportunity to meet our customers and help them resolve any issues.

Area: Kersal, Charlestown and Duchy.
Email: northsalfordhousingteam@salixhomes.co.uk

Jonathan Stenson

Hello, I am your Housing Officer in the Seedley and Weaste area.

I have worked for Salix Homes for the last two years and have been in social housing for over ten years. My specialism is anti-social behaviour (ASB) and community safety.  Before joining the South team I was working with the highrise team.

I look forward to meeting you in the future.

Area: Claremont, New Weaste and Seedley
Email: southsalfordhousingteam@salixhomes.co.uk

Katie Gleghorn

Hi, I’m Katie, your Housing Officer in Higher Broughton.

I have worked in housing for 11 years and what I enjoy the most is working with different communities and people. When I’m not working, I enjoy travelling, being outdoors with my dog, and following Manchester City Football Club. I look forward to seeing you soon.

Area: Higher Broughton
Email: northsalfordhousingteam@salixhomes.co.uk

Katie Ward

My name is Katie and I am a Housing Officer for Oakhill Court, Cheshill Court, Wynt View and Albion Towers.

I have been with Salix Homes for 7 and a half years and have had the opportunity to work in various departments such as Repairs, Planning, and the Environmental department. I became a Housing Officer in August of 2023.

I take pride in providing a high level of customer service and helping people find the right home for them. My experience in different departments has given me a broad perspective on the workings of Salix Homes and has helped me to better serve the community.

Area: Higher Broughton / Pendleton
Email: highrisehousingteam@salixhomes.co.uk

Kelly Taylor

My name is Kelly and I am your Housing Officer in Kersal. I have been working in the housing industry since 2008 and have held various roles during that time.

I am passionate about helping people find safe and affordable housing. I find the challenges and rewards that come with my role very fulfilling, and I am constantly striving to make a positive impact on the lives of those I work with.

Area: Kersal
Email: northsalfordhousingteam@salixhomes.co.uk

Len Caseman

Hi, I’m Len, your Housing Officer looking after Greyfriar Court, Riverbank Tower, Newbank Tower and Rialto Gardens.

I have been working in housing many years  and love that no day is the same, and I get the chance to help and support people in the community.

Area: Trinity
Email: highrisehousingteam@salixhomes.co.uk

Madison Plaister

My name is Madison, and I am a Housing Officer for Lower Broughton, including The Heathe Avenue estate, The Dog Estate, and John Street.

With 9 years of experience working in the housing industry, I am dedicated to helping people feel happy and comfortable in their homes.

My favourite part of the job is working with new tenants during the lettings process and helping them start their journey in their new homes.

Area: Heath Avenue and Lower Broughton Road
Email: northsalfordhousingteam@salixhomes.co.uk

Rebecca Kelly

Hi, I’m Rebecca, your Housing Officer for Rialto Gardens, Ascot Court, Epsom Mews, Haydock Mews, Newmarket Mews, Thirsk Mews, and Nine Acre Court.

I recently moved from London where I was a Housing Officer, currently with 3 years of experience. I’m excited to work with Salix Homes and see what difference I can make to our customer’s lives and the wider community.

Area: Broughton
Email: highrisehousingteam@salixhomes.co.uk

Robyn Green

Hi, my name is Robyn Green and I have worked for Salix Homes for around 6 years, initially starting on our contact centre.

I am now your Housing Officer in Ordsall and enjoy being out in our communities, speaking with customers and making a difference.

Area: Ordsall
Email: southsalfordhousingteam@salixhomes.co.uk

Sharon Taylor

Hello. My name is Sharon.

I am your Housing Officer in Ordsall.

I have worked in Housing for 30 years, the last 8 of which have been at Salix Homes. I have a background in working within communities and also working with customers with higher support needs or vulnerabilities.

I enjoy being out and about on the estate, meeting our customers and working alongside them to resolve their issues and to help make their neighbourhood a nicer place to live.

Area: Ordsall
Email: southsalfordhousingteam@salixhomes.co.uk

Yvette Traynor

My name is Yvette, and I am a Housing Officer for the Duchy Estate. I started my journey with Salix Homes as an apprentice around 7 years ago, and since then, I have worked my way up to become a Housing Officer.

I am passionate about my job and enjoy the varied role that comes with it. I find it fulfilling to support people and to deal with all the different aspects of being a Housing Officer.

Area: Duchy Estate
Email: northsalfordhousingteam@salixhomes.co.uk

Zedelle Woodward

Hi I’m Zedelle, I’ve been working at Salix Homes for almost 8 years.

I started on the customer service team as an advisor and then progressed to a senior advisor. I enjoy being a Housing Officer because it brings different challenges and diversity to the role. Every day is different, which keeps things interesting.

Area: Pendleton / Central Salford
Email: highrisehousingteam@salixhomes.co.uk