MySalix -
your online account

With MySalix you can manage your tenancy online, anytime with a range of services at your fingertips – it’s never been easier.

Using MySalix is now more straightforward and hassle-free.

With our new repairs reporting tool, you can:

• Book repairs and change or cancel your appointments 
Anytime, day or night – no waiting for office hours

• Upload photos directly
No need to choose words – just snap a picture of the repair needed and upload it directly, so we can see exactly what you need

• Got more than one issue?
You can now schedule all your repairs in a single booking

In addition to our repairs booking improvements, you can also:

• Check your rent balance and set-up a new direct debit
• Download our improved new-look statements
• Make payments
• Report an issue and track your cases in real time
• Make a compliment or complaint.

All this and more – 24 hours a day and without the need to call us.

It’s quick and easy to get started.

You will need your rent account number to hand to register. This can be found on your green rent payment card – it’s the 19 digit number. You should receive the card within a week of moving into your new home.

Forgot your password? We can get you back up and running in no time – request a password reset.