MySalix -
your online account
Log on or register to access a range of services.
With MySalix you can manage your tenancy online, anytime with a range of services at your fingertips.
- Book a repair at a time convenient to you. Once your repair is scheduled you will receive real-time updates and know exactly who’s going to arrive and when to expect them
- Check your rent statement and make payments
- Report problems and track your cases in real-time
- Update your contact details and let us know if you need assistance if we visit your home, like allowing you extra time to answer the door
All this and more – 24 hours a day and without the need to call us.
It’s quick and easy to get started.
You will need your rent account number to hand to register. This can be found on your green rent payment card – it’s the 19 digit number. You should receive the card within a week of moving into your new home.
Forgot your password? We can get you back up and running in no time – request a password reset.
MySalix - your online account
To sign up, you’ll need your rent account number to hand and the email address you’ve previously given us.
Your rent account number is the 19 digit number on your green rent payment card.
We’ll also ask for your date of birth, so we can match you on our system and complete a security check.
Send us an email at get.online@salixhomes.co.uk with your name and address so we can help.
Give us a quick call on 0800 218 2000 so we can check our records and get you up and running.
Please email enquiries@salixhomes.co.uk with your name and address and we’ll help you out.
How we can help you
An extra helping hand to our customers and local communities
How we can help you
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