Universal Credit

Universal Credit (UC) replaces a number of different separate benefits and tax credit payments.

The monthly payment includes money for rent and housing costs and is paid directly to you. You are responsible for paying us the rent for your home.

Switching over to Universal Credit

The Department for Work and Pensions (DWP) is in the process of changing from traditional benefits, to Universal Credit. If you receive benefits at the moment, the switch over will not be automatic – you will be sent a letter explaining that you will need to apply for UC.

We’re here to help you through the process:

Switching to UC – find out more

Applying for Universal Credit

Before you start, you can get an idea of what you may be entitled to claim using a benefits calculator.

You need to apply on the gov.uk website.

To start a UC claim you’ll need:

• an email address
• a mobile phone number
• a bank, building society or credit union account

It will help if you can try and find these things before you start:

• identification – such as a passport, driving licence, credit or debit card, or a payslip
• your tenancy agreement details
• your latest payslip
• your family’s details

Full details are on the government’s Universal Credit website at www.gov.uk/universal-credit.

We can help you apply

Our team can help Salix Homes tenants apply for UC and make sure you apply for the right benefits. We can also guide you if you’re having any difficulties.

Contact us on 0800 218 2000 if you’d like some help.