Apply to join our
Customer Committee

We are looking to appoint up to three customers to join our Customer Committee

Salix Homes owns and manages over 8,000 homes in Salford, although we are about much more than providing homes – we deliver services and provide support to help our customers to thrive.

The work we do follows set guidelines and regulations. As well as the team of people who provide the day to day management of Salix Homes, we have a Board of Management – which is supported by committees. The Board and committees make sure that we are following these guidelines and are providing good quality, safe homes and services to our customers. Our Customer Committee plays a key part in this process.

The Customer Committee

As a member of the Customer Committee, you will play a vital role in making sure that customers have oversight of our activities and performance. This will include being involved in and influencing key decisions about services and the future of Salix Homes while also supporting the work of the Board. The Customer Committee identifies and agrees the service areas that are to be reviewed and scrutinised. It then looks at opportunities for how these areas can be improved to benefit customers.

You can find out more about what the Customer Committee does here.

What are we looking for?

We are looking for customers who will work together with Salix Homes to ensure that customers are at the heart of everything we do. Don’t worry if you haven’t done anything like this before – previous experience isn’t necessary as we and your fellow committee members will provide training and support. We are looking for individuals who:

  • Have a commitment to customer engagement, service improvement and good governance
  • A passion for social housing and great customer experience
  • A commitment to Salix Homes’ vision and values
  • Are able to think strategically about how Salix Homes’ services are delivered and beyond your own personal experiences
  • Are committed to developing their skills and knowledge of social housing
  • Have a good awareness of equality, diversity and inclusion

Members of the Customer Committee are paid for their services to Salix Homes. 

How much time is involved?

Salix Homes acknowledges there is a time commitment of between 15-20 days per year from members.

Customer Committee meetings take place monthly, in the evening and vary between in-person attendance at Diamond House and virtually via Microsoft Teams.

Involvement with the Customer Committee also requires attendance at Customer Committee Away Days twice a year.

Thank you for your interest in joining the Salix Homes Customer Committee.

Don’t forget – applications close on Monday, 31 March 2025.

About our Customer Committee

Find out about our Customer Committee, the members, and the important work they do.

Read more

Customer Committee Application Form

Please complete all questions with as much detail as possible.

We'll be back in touch with you after the application closing date.

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Name*
Address*

Do you consider yourself to have a disability or impairment (pysical or mental) which affects your day to day activities?*
Are you currently employed by Salix Homes?*
Are you related to, or do you have a close connection with anyone who works at Salix Homes or is a Board or Committee Member of Salix Homes?*
Are you a Board Member or employee of another housing provider?*
I confirm that to the best of my knowledge the information contained on this form is accurate.*