Salix Homes Newsletter
December 2024
Welcome to the December 2024 edition of our customer newsletter, aiming to keep you updated with the latest news from Salix Homes.
In this edition:
• Our new and improved repairs service
• Building Safety drop-in sessions
• Calling all young media enthusiasts!
• Stay warm safely this winter
• Read the latest edition of Limelight
• Struggling with health challenges?
• Help a young Salford resident find their future
• New CEO appointed at Salix Homes
• Winter WIN Day brings festive cheer to Salford communities
• Salix Homes spreads festive cheer with donations and support for local charities
• Big Energy Saving Week
Our new and improved repairs service
We are excited to announce some significant improvements to our repairs service, including the introduction of new evening and weekend appointments.
From Monday, 13 January customers will be able to book repairs later in the day, with appointments now available until 7pm on weekdays. We’ve also introduced Saturday appointments, providing even more flexibility for our customers.
In addition to the new and expanded appointment times, we have also made it easier to book repairs through our online portal, MySalix.
Building Safety drop-in sessions
Meet our building safety team, share what’s most important to you, or find out how to get more involved with Salix Homes and what’s happening in your neighbourhood.
Our dedicated team will be available across various sites to chat with our high-rise customers and answer any questions you may have.
You can find out when and where in our Events Calendar. We hope to see you there and we look forward to the opportunity to connect with you.
Calling all young media enthusiasts!
Are you or someone you know aged 16-21 and interested in media? Join The Reporters’ Academy!
Come along to the weekly sessions where you’ll get hands-on experience in creating podcasts and using cameras and recording equipment. It’s a fantastic chance to meet new people and explore something exciting!
When: Monday evenings, 4:30pm – 6:30pm
Where: Media City, Salford Quays
To sign up, you need to be living in a Salix Homes property.
Email hope@thereportersacademy.com or click the button below to register.
Stay warm safely this winter
It’s important to stay safe while making some changes at home to stay warm and cosy this winter.
Don’t forget to look at our safety tips on:
• Smoke alarms
• Candles
• Portable heaters
• Electric blankets
• Christmas lights
• Keeping communal areas clear
You can find all the essential tips to help keep your home safe this winter by clicking the button below.
Read the latest edition of Limelight
The latest edition of our customer magazine Limelight was released before Christmas.
Read the stories that celebrate our neighbourhoods and discover the amazing work Salix Homes is doing to help our communities thrive.
We shine a light on the stars of Salford, and showcase how we’re making Salford a place to be proud of.
Struggling with health challenges?
Struggling with health challenges and want support finding or staying in work? WorkWell can help. Their friendly team can support you with personalised health plans, wellbeing services, and job support.
Find out if you are eligible and make a self-referral.
Help a young Salford resident find their future
If you know a Salford resident aged 16 to 18 who is not currently in employment, education or training, they can go along to Salford City Council’s drop-in sessions to meet their friendly team and receive:
- advice and guidance to look at their next steps from careers experts and providers
- CV support
- job interview tips and best practice
- access to support services
- guidance for parents and carers – e.g. financial support and advice
Date: Thursday, 23 January 2025
Time: 4:30pm – 7:30pm
Location: Pendleton Gateway, 1 Broadwalk, Pendleton M6 5FX
For more information, contact skillsandwork@salford.gov.uk
New CEO appointed at Salix Homes
The Salix Homes Board has appointed Liam Turner as our new CEO, taking over the role from outgoing CEO Sue Sutton who is retiring next year, after a 25-year career in housing.
Liam has worked at Salix Homes for the past 12 years, and is the current Executive Director of Assets, Growth and Sustainability, with responsibility for property, building safety, development and sustainability.
Salix Homes owns 8,000 homes across Salford, and earlier this year we become one of the first housing associations in the country to achieve the top C1 (Consumer) grading from the Regulator of Social Housing.
Find out what our Chair of the Board Martin Warhurst had to say about Liam’s appointment.
Winter WIN Day brings festive cheer to Salford communities
Salix Homes customers and teams were in the festive spirit in December.
Teams from across our organisation were out in the community hosting various events across Salford for our Winter Working in Neighbourhood (WIN) Day, which gave our teams the opportunity to get to know you, our customers and neighbourhoods better.
The series of festive themed events took place across our high-rise blocks and sheltered schemes, as well as at community centres including Salford Lad’s Club and the Agnes Hopkins centre.
Our officers spent time chatting with some of you, answering any questions and building stronger connections over a mince pie and a brew. In our sheltered schemes, we were joined by the House of Memories charity – an organisation that aims to spread awareness and help those diagnosed with Alzheimer’s. The resident’s enjoyed chatting with the members of their team and looking through their carefully curated ‘Suitcase of Memories’ that included ration booklets, photographs and food packets from their childhoods.
At Longbow Court, resident Steven also provided the entertainment with some fantastic singing.
Salix Homes spreads festive cheer with donations and support for local charities
Our teams at Salix Homes were out and about spreading some festive cheer to people in need before Christmas.
We organised a series of collections and activities to support various charities and good causes over the festive period.
We donated £3,200 to Salford Foodbank – a £10 contribution on behalf of each of our 320 employees – after our teams were invited to vote for a charity to support in their name, with Salford Foodbank receiving the most votes.
Our teams also donated food items to Salford Foodbank, totalling 43.65kg, and St Thomas’s Family Food Fayre, which provides access to low-cost food parcels for people in need across Salford. In addition, Salix Homes officers arranged a collection for the Food Fayre at Co-op Academy Swinton.
Several members of staff also generously volunteered their time to help out at Salford Foodbank’s warehouse, which is based at MediaCityUK.
Big Energy Saving Week
Big Energy Saving Week is coming up on 17-23 January.
Take a look at our helpful energy and bills pages to find information on saving on your energy bills, improving energy efficiency, and reducing your environmental footprint.
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