On this page, you’ll find key highlights from your Neighbourhood Action Plan. For a detailed look at the full plan, click the button above to download the whole document.

About this neighbourhood

This area includes:
Kersal Cell Estate, Lower Kersal Estate

107

two bedroom flats

342

two, three, four and five bedroom houses

23

lets since April 2023

Meet your team

We know how important it is to have people dealing with the issues that matter to you in the areas where you live. That’s why we have dedicated teams who aim to be a familiar face in our communities, creating closer connections with you.

Salix Homes

Your Housing Officer

Kelly Taylor

I find the challenges and rewards that come with my role very fulfilling, and I am constantly striving to make a positive impact on the lives of those I work with.

Priorities for your neighbourhood

Our neighbourhood priorities are rooted in the voices and feedback of our customers. Through initiatives like our Working in Your Neighbourhood Days and engagement events such as our Month of Action, we have actively sought input from customers to shape our areas of focus. These are issues that you told us matter most to you:

Litter, rubbish and fly-tipping

We want to create great neighbourhoods for our customers and communities, knowing how important it is to keep them clean and free from environmental issues. Our Green Spaces Team works closely with your housing officer and other partners to investigate fly-tipping in your area.

When we find offenders, they may face tenancy action, and if appropriate, be charged for the cost of removing the rubbish. During Salix Homes’ WIN Days, we’ll be organising litter-picking and skip day events in your neighbourhood. If you have an idea to improve your local environment, you can also apply for a Springboard grant to help make it happen.

Off road motorbikes

We know of the ongoing issue with off-road bikes, such as quad bikes, motorbikes, scramblers, and mini-motos, being driven dangerously in our community. The reckless behaviour associated with these vehicles has caused significant concern among our residents, and it is our top priority to address this issue promptly and effectively.

Our commitment involves working in close collaboration with the police to actively identify and confront the individuals who are responsible for this behaviour. We will provide support to the police by offering any evidence at our disposal that could aid them in criminal prosecutions. In addition, we are fully prepared to pursue legal action, including seeking civil injunction orders and initiating possession proceedings, whenever necessary, to curtail this behaviour and safeguard our community.

Noise nuisance

At Salix Homes, we understand the adverse effects of noise nuisance on residents’ quality of life. We acknowledge that most noise reports we receive are related to household noise rather than anti-social behaviour. As a result, we have been collaborating with residents to implement a new approach in addressing noise complaints. This approach focuses on promoting good neighbourly relations, prevention, dispute resolution, and implementing support measures, rather than immediately resorting to enforcement.

However, we acknowledge there are instances where noise is considered anti-social, such as persistent and excessively loud music. In such cases, we will follow our anti-social behaviour process and not hesitate to take enforcement action when necessary.

To support our residents, we will work with professional mediators to find solutions, and we will also invest in additional noise monitoring equipment and other preventive measures.

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