On this page, you’ll find key highlights from your Neighbourhood Action Plan. For a detailed look at the full plan, click the button above to download the whole document.
This area includes:
Claremont Estate, Edgehill Road Estate, Fairhope Estate, Lancaster Road Estate, Lightoaks Road Estate, Meadowgate Estate, Moss Meadow Estate, Orient Road Estate, Park Road Estate, St Georges Crescent Estate, Tootal Estate and Victoria Road Estate
one, two and three bedroom flats
two, three and four bedroom houses
lets since April 2023
We know how important it is to have people dealing with the issues that matter to you in the areas where you live. That’s why we have dedicated teams who aim to be a familiar face in our communities, creating closer connections with you.
I enjoy being out and about, visiting customers and the job satisfaction from achieving a positive result which makes a difference to the life of Salix Homes customers.
southsalfordhousingteam@salixhomes.co.ukOur neighbourhood priorities are rooted in the voices and feedback of our customers. Through initiatives like our Working in Your Neighbourhood Days and engagement events such as our Month of Action, we have actively sought input from customers to shape our areas of focus. These are issues that you told us matter most to you:
Residents must ensure their gardens don’t become overgrown or accumulate litter, as this can cause nuisance to neighbours, attract vermin, and pose health and safety risks. Your housing officer will regularly check the estate during routine walkabouts to ensure that gardens and properties are tidy and well maintained. We are working with tenants and other residents to keep individual gardens free from overgrowth, rubbish, and unsightly items.
The Salix Homes Team will visit your estate during our quarterly 'Working In Neighbourhood Days' (WIN Days), where we’ll coordinate environmental initiatives and engage with you to discuss how we can improve the area.
We want to create great neighbourhoods for our customers and communities, knowing how important it is to keep them clean and free from environmental issues. Our Green Spaces Team works closely with your housing officer and other partners to investigate fly-tipping in your area.
When we find offenders, they may face tenancy action, and if appropriate, be charged for the cost of removing the rubbish. During Salix Homes’ WIN Days, we’ll be organising litter-picking and skip day events in your neighbourhood. If you have an idea to improve your local environment, you can also apply for a Springboard grant to help make it happen.
At Salix Homes, we understand the adverse effects of noise nuisance on residents’ quality of life. We acknowledge that most noise reports we receive are related to household noise rather than anti-social behaviour. As a result, we have been collaborating with residents to implement a new approach in addressing noise complaints. This approach focuses on promoting good neighbourly relations, prevention, dispute resolution, and implementing support measures, rather than immediately resorting to enforcement.
However, we acknowledge there are instances where noise is considered anti-social, such as persistent and excessively loud music. In such cases, we will follow our anti-social behaviour process and not hesitate to take enforcement action when necessary.
To support our residents, we will work with professional mediators to find solutions, and we will also invest in additional noise monitoring equipment and other preventive measures.
Over the years, we’ve invested heavily in our homes, ensuring they’re safer, cleaner and greener.
The resources allocated here are now completing planned investments from previous years due to challenges in accessing properties previously. We plan to invest £400k in 2024 and have another £500k planned investment work in 2025 for your area.
These investments will deliver some fantastic improvements to homes which will bring them up to modern standards, improve energy efficiency and the safety and security of you and your family.
Improvement work including kitchens, bathrooms, heating, doors and windows.
Improvement work including heating and electrics.
Balcony works and communal lighting.
Communal lighting and communal windows.
Improvement work including kitchens, bathrooms, heating, doors, electrics, windows and door canopies.
Improvement work including kitchens, bathrooms, heating, doors. Communal works including balconies. Energy efficiency works for those properties below SAP band C.
Improvement work including bathroom, heating and electrics. Communal works including lighting, door entry and communal window replacement. Energy efficiency works for those properties below SAP band C.
Improvement work including kitchens, bathroom, heating, doors and electrics. Energy efficiency works for those properties below SAP band C.
Improvement work including kitchens, bathrooms, heating, doors and electrics. Communal works including balconies, door entry.
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