On this page, you’ll find key highlights from your Neighbourhood Action Plan. For a detailed look at the full plan, click the button above to download the whole document.
This area includes:
Muirhead Court, Artifex, Canon Green Court and Westminster House
flats in this neighbourhood
lets since April 2023
We know how important it is to have people dealing with the issues that matter to you in the areas where you live. That’s why we have dedicated teams who aim to be a familiar face in our communities, creating closer connections with you.
I feel that everyone should have the right to live in a safe environment and have somewhere to call home. To be a part of this gives me immense job satisfaction and I have met some amazing people doing this role.
highrisehousingteam@salixhomes.co.uk
Richard is our caretaker at Artifex.
Ian is our caretaker at Canon Green Court.
Our neighbourhood priorities are rooted in the voices and feedback of our customers. Through initiatives like our Working in Your Neighbourhood Days and engagement events such as our Month of Action, we have actively sought input from customers to shape our areas of focus. These are issues that you told us matter most to you:
As responsible members of our community, it’s important to follow the parking guidelines in place at your apartment block to ensure the safety and accessibility of your parking areas.
Please take note of the following rules:
• Please avoid parking in areas designated for disabled drivers.
• It is crucial to keep areas designated for emergency services access, clear at all times, to ensure the safety of all residents in case of an emergency.
• Kindly park only in the designated bays and avoid obstructing other residents, parking on pavements or grassed areas.
We are working together with tenants and residents to ensure that the limited parking spaces available can be accessed as fairly as possible by all. Salix Homes will work with residents to address any violations.
Please be aware that any breaches of the parking guidelines will result in necessary actions, including potential loss of access to the car park.
At Salix Homes, we understand the adverse effects of noise nuisance on residents’ quality of life. We acknowledge that most noise reports we receive are related to household noise rather than anti-social behaviour. As a result, we have been collaborating with residents to implement a new approach in addressing noise complaints. This approach focuses on promoting good neighbourly relations, prevention, dispute resolution, and implementing support measures, rather than immediately resorting to enforcement.
However, we acknowledge there are instances where noise is considered anti-social, such as persistent and excessively loud music. In such cases, we will follow our anti-social behaviour process and not hesitate to take enforcement action when necessary.
To support our residents, we will work with professional mediators to find solutions, and we will also invest in additional noise monitoring equipment and other preventive measures.
As online shopping continues to grow in popularity, we have noticed a rise in home deliveries, accompanied by an increase in reports of stolen parcels and packages from communal areas. In response to these thefts, we are committed to closely collaborating with law enforcement authorities to support their investigations, including offering any necessary assistance such as providing CCTV footage.
Additionally, we will work in partnership with the police to distribute guidance to residents on effective measures to prevent theft of doorstep deliveries.
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