Introducing our new-look website

We’re pleased to announce that the new Salix Homes website is now live.

Our website has been re-designed from the ground up, to make it quicker and easier for tenants to access our services online or find useful details around their tenancy.

We’ve also added a vast range of advice, information and local resources to support people in Salford. From food pantries to school uniforms, benefits to bills, we can give a helping hand to anyone who may be struggling.

The new website is fully accessible too. As well as adapting to look great on whichever device customers are using, customers can now use a toolbar to choose to have the information read aloud, translated into a different language, or displayed in one of many different, easier-to-read formats.

We have also made some changes to the MySalix portal, which is now designed in the same style as the new Salix Homes website.

In the new, clearer menu layout, we’ve made it easier to find the services our residents use the most, so these are now top of the list.

We’ve looked at how customers use their accounts and made these changes with that information in mind. We’re working on making even more improvements and really value views from customers to help us shape them.

Our customer Digital Focus Group helped us design the structure, look and feel of the website right from the start. We’ll keep enhancing the website, as well as the MySalix online account service, based on data analytics and ongoing customer feedback.